Analisis Peningkatan Kompetensi pada Karyawan Restoran XYZ Cabang Jakarta Barat
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Abstract
This research aims to analyze the improvement of competence among employees at the XYZ restaurant branch in West Jakarta. The research focuses on the application of factors that play a role in enhancing employee competence, the implementation of competence improvement, and its execution strategies. The data collected are analyzed to gain a profound understanding of the implementation of the competence improvement program in the XYZ restaurant. The research findings indicate that, despite the implementation of a competence improvement program for employees in the XYZ restaurant branch in West Jakarta, its execution is suboptimal. The lack of job rotation emerges as a significant issue contributing to sudden employee resignations. This finding underscores the need for improvements, particularly in the management of job rotations. The study concludes that practitioners in the XYZ restaurant need to optimize the execution of the competence improvement program, addressing challenges in job rotation management. Recommendations include enhancing training and development opportunities and empowering employees with greater responsibilities. Consequently, it is anticipated that these measures will enhance the effectiveness of the employee competence improvement program and support positive growth for the XYZ restaurant branch in West Jakarta.
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