Peran Chatbot dalam Meningkatkan Layanan Pelanggan di Era Digital. IJM: Journal of Multidisiplinary, [S. l.], v. 3, n. 3, 2025. Disponível em: https://ojs.csspublishing.com/index.php/ijm/article/view/132.. Acesso em: 3 aug. 2025.